Food regulator issues notices to Swiggy Instamart for allegedly delivering expired, spoiled products

· Scroll

The Food Safety Standards Authority of India said on Saturday that it has issued nine notices to Swiggy Instamart following complaints that the platform had supplied expired, spoiled or contaminated food products.

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Despite complaints having been raised to the company, it took no action on the reported food safety concerns, the regulator added.

It said that the platform has been directed to submit an explanation and compliance report, failing which legal action will be initiated.

The notices were issued after consumers raised complaints about an infant food formulation that was reportedly found in a “highly deteriorated and unsafe condition, showing signs of contamination and improper storage and handling”, said the FSSAI.

“Even after the return of the same product, it was allegedly re-supplied,” added the food regulator.

It further said that complaints had also alleged that the platform delivered contaminated eggs and milk, along with damaged packaged food items.

The food regulator also found that the platform marketed “Noice Eggs” under a brand name not covered by the FSSAI licence. The quick commerce company was asked not to market products unless it was covered by a valid licence.

The FSSAI license is a unique 14-digit registration number that is issued to all food businesses by the food safety regulator. It is meant to...

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